Help & Info

Shipping & Delivery

Orders are typically processed within 1–3 business days after payment is received.
Orders placed on weekends or public holidays will be processed on the next business day.

Delivery times vary depending on your location and the shipping method selected at checkout.

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

While we do our best to ensure timely delivery, occasional delays may occur due to customs procedures, carrier issues, weather conditions, or other circumstances beyond our control.

Please ensure that your shipping address is correct before completing your purchase. We cannot be responsible for orders delivered to incorrectly provided addresses.

Returns & Refunds

Items may be returned within 14 days of delivery.
Products must be unused, unworn, unwashed, and in their original condition with all tags attached.

Returns that do not meet these conditions may not be accepted.

To initiate a return, please contact our customer support team with your order number and details of the item(s) you wish to return.

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.

Shipping costs are generally non-refundable unless the item received was defective or incorrect.

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery. We will work to resolve the issue promptly.